Skip to main content
•
Live chat (10am-4pm)
Search
My Account
Toggle Search form
Toggle Main menu
Home
(current)
Find a home
Toggle Dropdown
Find a home
Rent a home
Buy a home
Exchange your home
View all for Find a home
Top links for Find a home
Apply for a home
Exchange your home
Shared Ownership
You and your home
Toggle Dropdown
You and your home
Paying your rent
Repairs
Your tenancy
Safety at home
Improvements
Permissions, alterations and pets
Buying your existing home
Home insurance
Range and Pennine Courts
Caring for your home
Leaseholders
Energy Efficiency
View all for You and your home
Top links for You and your home
Ways to pay your rent
Our repairs service standard
Aids and adaptations
Your voice
Toggle Dropdown
Your voice
Your say
Complaints and compliments
What you have told us
Upcoming events and meetings
View all for Your voice
Top links for Your voice
Send us a complaint or compliment
Ask your Challenge Group
How you can get involved
Your community
Toggle Dropdown
Your community
Anti-social behaviour
Grounds maintenance
Car parking and garages
How your council can help
Neighbourhood consultations
Changes in your neighbourhood
View all for Your community
Top links for Your community
Report ASB
Apply for a garage
Neighbourhood plans
About us
Toggle Dropdown
About us
About the Trust
Work for us
Our people
How we are doing
Documents
News
View all for About us
Top links for About us
Jobs
Our Annual Review
Corporate Plan 2023-28
Contact us
Home
(current)
Find a home
You and your home
Your voice
Your community
About us
Contact us
Make a payment
What is an emergency?
Find a home
Report a problem
Chat with us
Home
Sitemap
Skip to bottom page
Peaks & Plains Site Map
Find a home
Rent a home
Apply for a home
After you have the keys
Before you apply
Buy a home
Home ownership
Chalk
Shared Ownership
Shared Ownership - Buying more shares
Shared Ownership - Selling
Exchange your home
Mutual exchange
Exchange your home
Eligibility
You and your home
Paying your rent
Paying my rent
Ways to pay my rent
Problems paying your rent
Universal Credit
Tenant service charges
Our partners who can help
Changes to your rent from 1st April 2024
Repairs
Book a repair
Track a repair
Repairs and maintenance - Our Service Standard
Emergency repairs
Outstanding and rechargeable repairs
Your responsibilities
Our responsibilities
Finding a handyperson or getting a bit more help at home
Your tenancy
Your tenancy policy
Removing someone from a tenancy
Ending a tenancy
Successions
The Trust Tenant Charter – our promises to you
Find out your Tenancy Reference Number
How we can help with your tenancy
Update your information
Tenancy Fraud
Safety at home
Gas safety
Gas servicing
Fire safety
Water safety
Electrical safety - How we keep you safe
Asbestos safety
Floods and powercuts
Domestic abuse
Stay living independently at home
Improvements
Kitchens and bathrooms
Other improvements
Permissions and alterations
Aids and adaptations
Pets and other animals
Structural fixtures
Satellite and digital TV
Trees and hedges
Sheds and greenhouses
Water meters
Mobility scooters and motorised wheelchairs
Home insurance
Home contents insurance
Range and Pennine
Fire safety
Your responsibilities
Building Safety Reporting
Caring for your home
Boiler care in freezing weather
Pest control
Hunters Gate
Damp, mould and condensation 2023
Savills Stock Survey 2024
Leaseholders
Leaseholder Handbook
Leaseholder Customer Service Standards
Ways to pay for leaseholders
All about sinking funds
Admin fees
Insurance for leaseholders & shared owners
Updating leaseholders' information
Past events
Energy efficiency
Working with E.on Energy
Energy works case study
Green case study
Buying your existing home
Right to Buy
Right to Acquire
Your community
Anti-social behaviour
What is ASB?
Report ASB
Support and Enforcement Team
Anti-social behaviour case review (complaints)
Safeguarding
Hate Crime
Grounds maintenance
Your responsibilities
Our responsibilities
Car parking and garages
Apply for a garage
Parking and abandoned vehicles
Parking permits
E-Permit Parking System
How your council can help
Street lights
Bins and refuse collections
Changes in your neighbourhood
Ivy Road
Northwich Road, Knutsford
Warren Close, Knutsford
Holmfield - Alderley Edge
Coope Rd - Resident consultation
Sunderland Street, Macclesfield
Honford Hall in Handforth
Book Honford Hall
Neighbourhood plans
The Neighbourhood Team
Bollington
Broken Cross and Upton Priory
Hurdsfield, Macclesfield
Knutsford
Macclesfield West and Ivy
Macclesfield South (including Moss Rose)
Poynton and Disley
Wilmslow and Handforth
Your voice
Your say
Why get involved
How you can get involved
Ask your Challenge Group
Upcoming meetings and events
Customer Voice Strategy 2022-25
Compliments and complaints
Compliments
Complaints
Lessons learned
2024 Complaint Handling Code
What you have told us
Your impact - Scrutiny recommendations
Your feedback on our strategic plan
Your say - our services
About us
About the Trust
Corporate Plan 2023-8
Our purpose
Our homes
Equality, diversity and inclusion
Work for us
Why work for us?
Current vacancies
Disability Confident
Living Wage Employer
Our people
The Executive Team
Our Board
How we are doing
Our performance
News from the Regulator
ESG Report 23/24
Tenant Satisfaction Measures
Gender pay gap - 2024
Documents
Annual reviews
Our policies
Financial statements
Privacy statement
News
Contact us
Report anti-social behaviour
Accessibility
Contractors' Health and Safety Induction