Paying your rent

Paying my rent

We want to make it as easy as possible for you to pay your rent and service charges. Let's make it one less thing on your to-do list.

Ways to pay my rent

There are lots of ways that you can pay your rent – choose whichever works for you.

Problems paying your rent

If you are struggling to pay your rent or your other bills we want to help. Often, the earlier people seek support the better. Our experienced team is here for you.

All about Universal Credit

Universal Credit is a payment to help with your living costs.

Service charges

What is a service charge and how do we work out how much they should be? Here we explain what they cover and what you can do if you need a bit more help with understanding them.

Our partners who can help

We've put together a list of useful links and contacts which can offer you support with issues from debt to health and wellbeing.

Changes to your rent from 1st April 2024

In April 2024, your rent will go up by 7.7%. You will receive a letter in March with all the information you need. Here are the facts and some useful links to help and support. Above all, speak to us if you are struggling to pay. We are here to help.