At Peaks & Plains we are committed to ensuring the safeguarding of children and adults at risk. We have a Safeguarding Policy in place that all staff follow.

So, what is safeguarding?

Safeguarding is all about protecting children and adults at risk from harm, abuse and neglect. It is important to note that not all concerns are classed as safeguarding - but we will still support our residents with other concerns.  

Before you submit a safeguarding concern, its important to have a think about whether your concern relates to harm, neglect or abuse. If it doesn’t, please contact the Trust to discuss your concern and we will still do all we can to help and support.

What to do if you have a concern

If you have a concern about a child, young person or vulnerable adult who is in immediate danger or where a crime has been committed, please call 999 immediately. 

If you: 

  • have a concern about the welfare of a child, young person or vulnerable adult who is not in immediate danger. 

  • have a concern about any of our facilities, services or activities for children, young people or vulnerable adults. 

  • need to complain about the behaviour of a member of our staff or contractor. 

  • would like to receive a copy of our full safeguarding policy.

Please contact us on 0800 012 1311 or email us via our online form below.

Just so you know

Please note, if a referral is needed based on the information you have provided, we will pass on your details to the relevant agency, who might need to contact you for further information.

We will contact you to let you know if a referral needs to be made. If the contact details you provide are not correct, professionals such as Social Care may not investigate the complaint, as it could be treated as malicious.

Please double check your contact details before submitting the form.  

Raise a safeguarding concern

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The more details provided, the better. This will enable us to refer on to the correct professionals i.e. social care, mental health
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