Neighbourhood News Hub

Welcome to the Neighbourhood News Hub. Here you'll find the latest updates from your neighbourhood, see how we're acting on your feedback, and discover ways to get involved in your community.

What's happening where you live?

From community events and estate improvements to customer stories and neighbourhood projects, we'll keep you up to date with what's happening where you live and how your feedback is helping shape our services.

Whether we're improving homes, supporting local community groups, or spending time talking with residents, you'll find all the latest news right here.

Find Your Patch

Choose your area to see local news, estate improvements and upcoming events.

 

Latest Across Peaks & Plains

Improving communication in your neighbourhood

Following feedback from customers, our Neighbourhood Officers have increased community roadshows and estate visits, giving residents more opportunities to speak with us face-to-face about local issues.

What we've done

  • Increased neighbourhood drop-ins
  • More estate walkabouts
  • Faster reporting of local concerns
  • Improved communication on neighbourhood priorities

Creating Safer Neighbourhoods

Working alongside residents, local partners and community groups, we're continuing to improve neighbourhood safety and estate environments.

Recent actions include:

  • Community safety events
  • Estate inspections
  • Grounds maintenance improvements
  • Joint working with local agencies

Community Champions

Celebrating Local People

Our communities are full of residents making a real difference.

This month we're recognising:

  • Residents fundraising for local causes
  • Community volunteers
  • Gardening groups
  • Neighbourhood champions
  • Customer Voice members

Know someone making a difference? Email us and we may feature them in next update.

Upcoming Events next 3 months

Meet Your Neighbourhood Team

Come and speak to us about your community, local issues or ideas for improvement.

Upcoming events

  • Customer Conversations
  • Estate walkabouts
  • Community roadshows
  • Resident meetings

Check your patch page for dates and locations.

Your Feedback in Action

Each month we'll update this section to show how customer feedback is making a difference.

You Said

We Did

More face-to-face contact

Increased community roadshows

Better communication on local issues      

Introduced Neighbourhood News Hub

More visibility of staff

Increased estate visits and walkabouts

Clearer updates on improvements

Published patch-specific news pages

Case studies

Here are some examples of how we supported our customers and communities: