Waiting on the phone over the cold snap?
A message from our complaints team about the Trust's response to calls over the cold period and in particular the weekend of 17-18th December.
A message from our complaints team about the Trust's response to calls over the cold period and in particular the weekend of 17-18th December.
No matter how you pay, this Christmas and New Year some payment dates will have changed due the Bank Holidays. Maybe you've been paid early by your employer. Perhaps your Universal Credit has come through sooner than expected.
Your festive update, covering everything from saving money and staying cosy to safely celebrating the season.
Read Jamie's top tips for saving on your energy bills this autumn and winter.
Whatever you're struggling with, there's lots of different organisations that can support you. Here are a couple that we work alongside.
Peaks & Plains Housing Trust is a regional profit-for-purpose housing association. We own and manage around 5,200 homes across Cheshire East, Cheshire West, and High Peak.
Under 25, live locally and facing difficulties? Here's a handful of organisations in Cheshire that may offer the support you need - whether you're looking for social events, counselling, or rehabilitation.
It's important to make sure that you're receiving the right amount of benefits. The organisations below will make sure that you access everything you're entitled to.
The Trust received reports that there were visitors at strange hours of the day and night to one of our homes. This is what we discovered - and how we worked with our partners to turn the family's lives around.
One of our customers, David Mycroft, shares his experience of how we worked with us to find a solution to his problem. Working with him and our partners, we found a solution that gave Dave the confidence to join us on our Challenge Group.