The Neighbourhood Team
The Neighbourhood Team - what do they do?
Who are the Neighbourhood Team?
The Neighbourhood Team has eight members, who work closely with tenants - allocating empty properties and working with all tenancy management cases.
Each Neighbourhood Officer covers a particular area. You can find out who this by looking under your local 'Neighbourhood Plans'.
What do the Team do?
- Allocate empty properties working with Cheshire Homechoice.
- Attend all viewings with new tenants and monitor new tenancies for 12 months.
- Deal with all Housing Management tasks.
- Deal with low level ASB, end of tenancies, abandonments, tenancy fraud, successions, emergency decants, mutual exchanges, managed moves and downsizing.
- Supporting other teams at the Trust with their programmes.
- Linking in with social workers, community groups and the police and fire services.
- Hosting 'housing surgery’s' each month in local communities.
- Hosting 'Roadshows' each month across different areas.
- Assisting in sustaining tenancies.
