Fire safety

• Leave the room where the fire is straight away, then close the door.
• Tell everyone in your home there is a fire and get them to leave.
• Do not stay behind to try and put the fire out.
• Call the fire service on 999 or 112.
• Wait outside, away from the building.
• Do not go back into the building unless the Fire Service have told you it is safe to do so.

IF FIRE BREAKS OUT IN YOUR FLAT:

• Leave the room where the fire is straight away, and then close the door.
• Tell everyone in your flat and get them to leave.
• Close the flat entrance door behind you.
• Do not stay behind to put the fire out.
• Wait outside away from the building.
• Call the fire service – dial 999 or 112

IF YOU SEE OR HEAR OF A FIRE IN ANOTHER PART OF THE BUILDING:

• The building has been designed to contain a fire in the flat where it starts.
• This means that it will usually be safe for you to stay in your own flat if the fire is elsewhere.
• You must leave immediately if smoke or heat affects your home, or if you are told to leave by the Fire Service.
• If in doubt – get out.

TO CALL THE FIRE SERVICE:

• Dial 999 or 112
• When the operator answers, give your telephone number and ask for Fire.
• When the Fire Service answer give the address where the fire is.
• If safe to do so do not end the call until the Fire Service has repeated the address correctly.

Do not

• Stop to collect personal belongings
• Use the lift
• Reenter the building unless instructed to by the fire officers
  
  
• Read about our Communal Area Fire Safety Policy

IF YOU DISCOVER A FIRE:

• Operate the nearest fire point.
• Leave the building immediately by the nearest exit route.
• Do not stay behind to put the fire out.
• Wait outside away from the building.
• Call the fire service – dial 999 or 112

WHAT TO DO IF THE FIRE ALARM SOUNDS:

• Alert everyone in your flat. 
• Before opening doors, check them with the back of your hand.  If they're warm, don't open them - the fire may be on the other side.
• If it is safe to do so leave the building immediately.
• Do not stay behind to put the fire out.
• Wait outside away from the building.
• Call the fire service – dial 999 or 112

IF THE FIRE IS OUTSIDE YOUR FLAT AND ESCAPE ROUTES ARE BLOCKED:

• Stay in your flat seal your front door with tape if you can, as well as cushions and bedding, to stop smoke getting in.
• Close any ventilators.
• Phone 999 or 112, giving your address and number of your flat.
• Get everyone into the safe room you have chosen.
• Open the window. If you feel in serious danger, wave a sheet out of the window so the fire fighters know where you are.

TO CALL THE FIRE SERVICE:

• Dial 999 or 112
• When the operator answers, give your telephone number and ask for Fire.
• When the Fire Service answer give the address where the fire is.
• If safe to do so do not end the call until the Fire Service has repeated the address correctly.

Do not

• Stop to collect personal belongings
• Use the lift
• Re-enter the building unless instructed by the fire officer
  
  
• Read about our Communal Area Fire Safety Policy

INSIDE YOUR FLAT:

Inside your flat smoke detectors are located in each room (except for the bathroom). These will only sound in your flat if that is where they have detected smoke or fumes from cooking.

These alarms will be linked to Astraline via the warden call system and so when the alarm activates, Astraline will contact you via the intercom and you will have to confirm to them that it is either a false alarm or a real fire.

FALSE ALARM?

In the event of a false alarm, all you will need to do is open a window to let the smoke out and the smoke detectors will reset after about 45 seconds. Do not ventilate the smoke via your flat entrance door as this may activate the alarm in the corridor causing the fire service to attend.

A REAL FIRE:

If it is a real fire, then you will need to leave your flat and the building immediately and Astraline will contact the fire service directly.

A real fire will also activate a heat detector in your hallway which will be linked to the communal alarm. When the communal alarm activates, the fire service is automatically called but a follow-up call from yourself is also advised once you have left the building. 

FIRE ALARM IN ANOTHER FLAT:

If the alarm is sounding in another flat, you are unlikely to be aware of it unless you are next door, in which case you may hear the alarm through the wall.

You should stay in your flat as you do now. The flat is designed to protect you from fire for 60 minutes. If you need to evacuate, the fire service will knock on your door and assist you out of the building.

FIRE ALARM IN COMMUNAL AREAS

If you hear the fire alarm in the communal area and are located in the communal area, then you must leave the building. It is possible that there may be a fire in your flat and if you go back there you may unknowingly walk into it. The fire service will let you know when it is safe to return.

If you hear the communal alarm whilst in your flat, then stay in your flat. The fire service will tell you if they need you to leave the building.

Question?

If you have any questions, then please let us know. You can contact the Trust on 0800 012 1311 or you may prefer to email us at staysafe@peaksplains.org

Look out for these common problems:

• Holes or large dents
• A broken self-closing device
• A door not closing fully
• A broken smoke seal (this should be intact all around either the edge of the door or the door frame)

Contact Peaks & Plains immediately.

• Call 0800 012 1311
• Email staysafe@peaksplains.org

We carry out regular checks on the fire doors to make sure that they stay in good condition and operate as they should. This includes checking flat entrance doors once a year and communal doors more frequently.

• Report faulty doors immediately
• Don’t tamper with self-closing devices on your flat entrance door or any other doors
• Don’t wedge fire doors open
• Don’t attach any decorations to a fire door

Email staysafe@peaksplains.org or call the Trust on 0800 012 1311.