Track a repair
Check where your repair is up to or find out when your appointment is
Please note, this form is to check repairs that have already been logged - not to report new repairs.
What can I use the form for?
You can use the form at the bottom of this page to get updates on your repair, including appointment date and time.
Once submitted you will receive a response within 5 working days that will provide the following information
Job number
Job description
Appointment date (if applicable)
If your repair is with a contractor* or our in-house team.
If we have already been out to you and you've been told that further repairs are needed, we will update you on
If a follow-up appointment is needed
If we are waiting for materials to complete the repair
Any other next steps
*If your repair is with a contractor, they will be in direct contact with you to arrange an appointment.