Visit the government website
The government website has easy-to-read information with everything you need to know about Universal Credit - including how to apply.
All about Universal Credit
Universal Credit is a payment to help with your living costs.
You might be eligible for Universal Credit if you’re on a low income, out of work or you cannot work. It's paid monthly.
Need support making a claim?
Citizens Advice will walk you through your claim and make sure you're eligible for Universal Credit before you apply.
- Visit the Citizens Advice website
- Call 0800 144 8 444
Not a fan of computers?
You can apply for Universal Credit over the phone if you struggle with using computers. Before you call, make sure that you have all of the following information ready:
- bank details
- National Insurance number
- address
- phone number and email address (if you have one)
Call 0800 328 5644, Monday - Friday 8am - 6pm.