Quick, efficient and accredited: our domestic abuse response
We want families to be safe and secure in their homes - and we want the culture of our organisation to promote that. That's why the Trust is working towards the DAHA accreditation for its response to domestic abuse.
Domestic abuse is frightening. But we're here for our customers.
Our teams are equipped to intervene early and improve the lives of customers facing domestic abuse. This framework is proven to help us do just that.
Donna Bradley, Support and Enforcement Manager
DAHA accreditation
DAHA (Domestic Abuse Housing Alliance) is a framework - a series of 'good practice' processes that have been proven to improve outcomes for people facing domestic abuse.
It means that we've upskilled relevant staff to:
- know the signs of domestic abuse and spot when it might be happening
- signpost survivors to effective support near them
- reduce the amount of time that survivors face domestic abuse
- Strengthen the ability of survivors to stay in their homes safely - so children can stay at their schools and survivors aren't moving away from friends and family
You can find out more about DAHA accreditation (and how it's proven to reduce domestic abuse) on their website.
Our commitment to stopping domestic abuse.
Facing domestic abuse? Or know somebody who is?
Read what the Trust - and other organisations in our neighbourhoods - can do to help.
This page does not have a 'quick exit' feature like many domestic abuse charities. Please only read this webpage when you are safe.
Hear from our Customer Support & Enforcement Manager Donna, and Chief Exec Mark...