What you need to know this Christmas

Opening hours, emergency numbers - it's all here.

Opening times

We're closing our offices on Friday 22 December at 4pm. We'll be reopening for business as usual at 8.30am on Tuesday 2 January 2023.

The busiest time of the year is always the morning after we reopen. So, if it's not urgent then you can always call back later for a shorter call queue.

Got an emergency?

We're still here for you. Call us on 0800 012 1311. First though, read this to make sure that you really have an emergency:

What is an emergency?

Smell gas?

Call Cadent straight away on 0800 111 999.

Not got an emergency?

Get in touch via MyAccount or by emailing trust@peaksplains.org. We'll get back to you within 5 working days from Tuesday 2 January 2024.

Want to send us feedback?

Email us at complaints@peaksplains.org and we'll reply within 5 working days from 2 January 2023. You can also fill out the form below.

Send us a complaint

Merry Christmas

Last but not least, have a very merry Christmas and a lovely new year - from all of us at the Trust.